We use Sage Pay to collect and process transaction information. Please read the Sage Pay Security Policy at
We do not store credit card details nor do we share customer details with any 3rd parties. You acknowledge and agree that any personal data you provide when using this website will be processed in accordance with our Privacy Policy and in accordance with the relevant data protection laws which include, without limitation, the Data Protection Act 2018 and the EU General Data Protection Regulation 2016/279.
Our aim is to ensure you get the best delivery service possible. Unfortunately, things do not always go to plan and factors, such as traffic conditions and weather, may occasionally prevent us, or our Restaurant Partners from achieving our targets in this regard. We will do our best to ensure that your meal is delivered by the time specified in the email and webpage. The timing of your order is determined by considering the number of orders and the circumstances being faced by the restaurant at that time.
Any refunds authorised by management will be processed through the restaurants EPOS or will be refunded through the merchant gateway provider. Refunded sums must be returned to the originating card and should be returned within 72 hours, times may vary depending on your bank.
Challenge 25: be prepared to show proof of ID for any alcohol purchases. If you do not have proof of ID and our staff cannot verify that you are of age you will be refused service and NOT be refunded for your purchase.
We apologise but it is not possible to amend or cancel orders once placed, if there is an issue with an order you have placed, please contact us on 01333 311110 or email us at thewaterfrontchipshop@gmail.com
